Speaking Keigo
Japan prides itself on providing speedy, competent, and friendly service, unlike any other country. In Japan, service entails more than just greeting clients and attending to their requirements. Many companies, retail stores, restaurants, hotels, and offices require tight uniform, hair, and make-up guidelines to begin with. In Japanese culture, image and first impressions are extremely important.
Therefore, employees must display their best selves upon the first contact. The Japanese language is also distinct in that it has multiple levels of politeness. When conversing with clients, the Japanese word keigo (which means “very courteous”) is utilized.
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